Our software to download, read and manage Ship-Mate Logs.
The Ship-Mate Log Viewer is an application to view and store Ship-Mate temperature logs. It is intended for use only with the Ship-Mate Electronic Shipping Thermos. This application is not needed for the normal operation of the Ship-Mate Electronic Shipping Thermos. It is only used if you want to review temperature logs after shipments.
Our application requires Microsoft Windows 7 or better and Microsoft .NET Framework 4.5 (x86 and x64). The minimum hardware requirements are: 1 GHz Processor, 512MB RAM, and 5 MB of disk space with extra space needed for the log data.
A USB 2.0 A-Male to Mini-B cable is required to download the log from the Ship-Mate Electronic Shipping Thermos to your PC with our application.
To install our application please click on the Download & Install button below. After installation our application will automatically update if a new version is available.
A Quick Guide on How to Download and View a Log
Installing on Windows 10 If you see a security warning “Windows protected your PC”, click on “More info” and then click the “Run anyway” button.
Step 1: Launch the Ship-Mate Log Viewer application.
Step 2: Connect your Ship-Mate via the USB and mini port and cable.
At this point, if there is any data available, the Ship-Mate software will download its last trip data. This might take sever minutes.
After downloading the data you will see the trip graph automatically appear on the screen. Once download you’ll be asked if you would like to clear the Ship-Mate memory for the next trip. Chose Yes.
On the left, of the Ship-Mate software, is a list of all past trips from which you may select to view at any time.
Note: You may download from more than 1 Ship-Mate at the same time. Simply connect another Ship-Mate with its own USB cable and the software will start download any available data simultaineously.